01487 814181
07736 966202

Privacy Policy

1. Introduction

Ramsey 1940s Camp (“we”, “us”, or “our”) is a community event organisation based at The Camp, Wood Lane, Ramsey, Huntingdon, PE26 2XB. We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.ramsey1940s.com, purchase tickets, complete booking forms, volunteer with us, or contact us.

We act in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal information is:

Ramsey Camp Committee

  • Address: The Camp, Wood Lane, Ramsey, Huntingdon, PE26 2XB
  • Phone: 01487 814181 / 07736 966202
  • Email: ramsey1940s@gmail.com

If you have any questions about this policy or how we handle your data, please contact us using the details above.

3. What Personal Data We Collect

We may collect the following categories of personal data:

3.1 Contact and Identity Information

  • Full name
  • Email address
  • Phone number
  • Postal address (where provided)

3.2 Transaction and Booking Data

  • Ticket purchase details (type, quantity, date)
  • Booking form information (trader applications, venue hire enquiries, volunteering sign-ups)
  • Payment information — note: card and payment details are processed securely by our third-party payment provider and are NOT stored by us

3.3 Communication Data

  • Messages and enquiries submitted via our contact form or by email
  • Records of correspondence with us

3.4 Technical and Usage Data

  • IP address
  • Browser type and version
  • Pages visited on our website and time spent on them
  • Referring website or search terms used to find us
  • Device type and operating system

Technical data is collected automatically via cookies and analytics tools when you visit our website (see Section 8 – Cookies).

4. How We Use Your Personal Data

We use your personal data only for the purposes for which it was collected, as set out below:

Purpose and Legal Basis

  • Processing ticket purchases and sending booking confirmations — Legal basis: Performance of a contract
  • Handling trader, venue hire, and volunteering applications — Legal basis: Performance of a contract / Legitimate interests
  • Responding to enquiries and providing customer support — Legal basis: Legitimate interests
  • Sending event-related updates (e.g. date changes, important notices) to ticket holders — Legal basis: Legitimate interests
  • Sending newsletters or marketing emails, where you have opted in — Legal basis: Consent
  • Improving our website and understanding how visitors use it — Legal basis: Legitimate interests
  • Complying with legal and regulatory obligations — Legal basis: Legal obligation

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following limited circumstances:

  • Payment processors: To process ticket and booking payments securely (e.g. our website payment gateway). These providers operate under their own privacy policies and data security standards.
  • Website and IT service providers: Companies that help us operate our website (e.g. WordPress hosting provider), under appropriate data processing agreements.
  • Legal requirements: Where we are required to disclose information to comply with the law, a court order, or regulatory authority.
  • Event safety and logistics: Where necessary to share relevant information with venue safety officers or statutory bodies in connection with the event.

All third parties with whom we share data are required to keep it confidential and use it only for specified purposes.

6. How Long We Keep Your Data

We retain your personal data only for as long as is necessary for the purposes set out in this policy:

  • Ticket purchase and transaction records: Retained for 2 years for financial and legal compliance purposes.
  • Booking forms and applications: Retained for up to 2 years following the relevant event, or until the matter is resolved.
  • Contact and enquiry records: Retained for up to 2 years from the date of your last contact with us.
  • Marketing preferences: Retained until you withdraw your consent or unsubscribe.
  • Website usage data (analytics): Typically retained for up to 26 months, depending on the analytics tool used.

Once data is no longer required, it is securely deleted or anonymised.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you (a Subject Access Request).
  • Right to rectification: You may request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You may request that we delete your personal data in certain circumstances (the ‘right to be forgotten’).
  • Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
  • Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
  • Right to object: You may object to processing based on our legitimate interests, including direct marketing.
  • Right to withdraw consent: Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at ramsey1940s@gmail.com. We will respond within one calendar month. We may need to verify your identity before processing your request.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

  • Website: www.ico.org.uk
  • Helpline: 0303 123 1113

8. Cookies

Our website uses cookies — small text files placed on your device — to help the site function correctly and to improve your experience.

Types of cookies we may use:

  • Essential cookies: Required for core website functionality, such as maintaining your shopping basket and processing secure payments.
  • Analytics cookies: We may use tools such as Google Analytics to understand how visitors use our website. This data is anonymised and aggregated.
  • Preference cookies: Used to remember your settings and choices on the site.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website, including the ability to purchase tickets.

For more information on managing cookies, visit www.allaboutcookies.org.

9. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse.

These measures include:

  • Use of secure HTTPS encryption on our website
  • Password-protected access to systems holding personal data
  • Limiting access to personal data to those who need it for their role
  • Regular review of our data handling practices

While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. If you have concerns about the security of your data, please contact us.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children under 13 without appropriate parental or guardian consent. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

11. Links to Other Websites

Our website may contain links to third-party websites, such as our Facebook group or external ticketing platforms. This Privacy Policy applies only to www.ramsey1940s.com. We are not responsible for the privacy practices of third-party websites and encourage you to review their own privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised ‘Last updated’ date. We encourage you to review this policy periodically.

If we make significant changes, we will notify you where practicable (for example, by email if we hold your contact details).

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Ramsey Camp Committee

  • Post: The Camp, Wood Lane, Ramsey, Huntingdon, PE26 2XB
  • Email: ramsey1940s@gmail.com

Phone: 01487 814181 or 07736 966202